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Senior Infrastructure Analyst – Network (2 year term)

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    Posted: 08/05/20
    Job Type: Contract
    Location: OTTAWA

    SUMMARY OF DUTIES

    Under the direction and bound by the policies of the Royal Canadian Mint, the Senior Infrastructure Analyst (SIA) interfaces and interacts with stakeholders to analyze, interpret and understand complex systems and their requirements.   The SIA, in collaboration with the Senior Manager, Infrastructure Solutions, designs enterprise solutions based on accepted architectural standards.  The SIA actively participates in RCM projects by documenting requirements, attending meetings, reporting progress against the project plan, and delivering enterprise solutions.

    The SIA must possess strong interpersonal skills, work well in a team environment, and have the ability to translate business requirements into technical requirements and explain technical issues to business users.  The SIA is a member of a larger technical team and will provide guidance and mentoring to junior members as required on complex technical issues.

     

    LANGUAGE REQUIREMENTS:

    English is essential. Bilingualism is an asset.

     

    QUALIFICATIONS:

     

    Education and Previous Experience:

    • Bachelor's Degree in Computer Science, College Diploma in IT or equivalent industry certification(s) highly desirable.
    • Minimum of ten (10) years of progressively senior experience encompassing all aspects of large system implementations including project management and project support, deployment, operations, and life cycle management in an enterprise environment.
    • Strong and recent experience in designing, deploying and supporting enterprise grade networks across multiple physical sites.
    • Recent hands-on technical and functional experience with enterprise networking and security solutions from Cisco and HP.

     

    Abilities and Skills:

    • Proven analytical abilities for both technical and business issues;
    • Ability to exercise judgment and initiative, to maintain effective and harmonious working relationships;
    • Ability to exercise tact and discretion;
    • Ability to set priorities and to solve conflicting situations, and to work well under pressure to meet deadlines; 
    • Ability to mentor and cross train;
    • Strong technical writing skills to lead in the production and maintenance of structured IT documentation.
    • Skilled in understanding systems from a top down perspective, the ability to understand a system and its interdependencies as well as its business impact;
    • Project planning and tracking techniques and skills;
    • Demonstrated interpersonal, communication and leadership skills;
    • Demonstrated problem solving and organizational skills;
    • Must be able to work well in a team environment;
    • An ability to actively listen, appreciate differing opinions and foster critical thinking.

     

    Knowledge:

    • Enterprise experience in design, deployment and management of complex networks, specifically LAN, WAN, Wi-Fi and secure cloud access.
    • Knowledge of enterprise-grade IT processes for operations
    • Extensive knowledge and use of Microsoft Visio to document network designs and architecture
    • Knowledge in the following software technologies preferred: MS Active Directory, Microsoft Server 2012/2016/2019, MS PowerShell, and the MS System Management Suite including Operations Manager and Configuration Manager
    • Extensive knowledge of Solarwinds for monitoring network performance and reporting
    • Extensive knowledge of the following hardware technologies preferred; Cisco and HP networking solutions
    • Knowledge of the design and architecture of secure network access to Azure and Microsoft 365.
    • Knowledge of disaster recovery processes, technologies and architecture.
    • Large systems life cycle management and process management using industry standards such as ITIL.

     

    If you meet the qualifications, and if the above describes your abilities and interests, please forward your resume in confidence to careers@mint.ca.

    If selected for an interview or testing, please advise Human Resources if you require accommodation.

    The Royal Canadian Mint promotes equity in employment: As an equal opportunity employer, we welcome applications from women, aboriginal peoples, persons with disabilities and members of visible minorities

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